SHIPPING METHODS
Deliveries to the US are managed by our affiliate couriers DHL and FedEx. All shipments sent by ELUXEIT are insured against theft and accidental damage. This insurance coverage ceases once the shipment and a written acknowledgement of receipt have been received.
Please be also aware that we cannot deliver to post office boxes. In the case of partial shipments, shipping costs will be charged only once.
We process and send orders during our main service hours, 2:00 pm until 2:00 am EST, from Monday to Friday, and from 3:00 pm until 12:00 am EST on Saturdays. Please note that we are closed on U.S. holidays. Your order will be ready for dispatch one business day after the receipt of payment, at the latest.
SHIPPING COSTS AND DELIVERY TIMES
Shipping for orders over $300 within the US is free of charge.
Please refer to the chart below for shipping methods, shipping costs, and delivery times for your destination:
| Destination | Shipping method | Shipping costs | Delivery times |
|---|---|---|---|
| USA | DHL Express | $25.00 | 1-3 business days delivery time |
| USA | FedEx Express | $25.00 | 1-3 business days delivery time |
| If the delivery times for your order differ from those shown above, we will inform you at checkout. Please also be aware that shipping times can vary depending on destination. | |||
TRACK YOUR STATUS
As soon as we have shipped your order, you will receive an email with the tracking number for your parcel. You can check the status of your shipment one to two hours after receiving the email by using the link provided.